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Piedmont Technical Experts

Your Trusted IT Managed Service Provider in Greensboro, NC

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What We Offer

Our Services

It’s our job to keep you running so your IT experience is worry free. Our technical experts will take care of your IT maintenance so you can focus your attention on your business. We’ll give you the confidence of a secure network, updated systems, and experts you can trust.

IT Services

We offer comprehensive IT services, including deployment of hardware and software, network assessments, email migrations, cloud migrations, and much, much more.
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IT Managed Service Provider

As your IT managed service provider, we will overlook no detail with your company’s IT operations.
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IT Support

Hire us for IT support and receive customized solutions for your business.
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Cyber Security

Protecting your business is our business. We can help secure your networks to keep your data protected.

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OUR KEY PRODUCTS

Bundled Security Suite of Products managed by engineers with more than 20 years of experience in support of the SMB market.

Bundled Cybersecurity Software Packages that can assist your cyber liability insurance claim.
For companies that want a fixed price when it comes to support. This plan includes all the remote Break Fix that occurs in your environment, and more services.
Like PTE Gold, this plan has unlimited remote Break Fix support but also includes onsite Break Fix support as well as the additional services included in the PTE Gold Plan.

OUR KEY PARTNERS

100 +

SUCCESSFUL CLIENTS

30 +

FIVE-STAR GOOGLE REVIEWS
Who We Are

Piedmont Technical Experts

Turn to our trusted IT experts.

When you need IT help, we can provide calm and professional customer service. Running a business is hard enough without IT problems. That’s why we’re dedicated to providing a worry-free IT experience from experts you can trust.

We believe sound business is more than providing a service. We build relationships through transparency, trust, and quality customer service. We understand the needs of each unique business and believe no business needs a cookie-cutter support solution. Partnering with us means knowing you have expert help when you need it and confidence that your network security is in safe hands.

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Piedmont Technical Experts

Why Choose Us?

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Customized solutions

We aren’t a “cookie-cutter” IT provider. We’ll provide highly customized IT solutions for your business!
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Versatile services

We’re a versatile company that can provide the flexibility you need from your IT services provider.
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Excellent customer service

With over 23 years of experience in IT, we know that forming lasting relationships with our customers is a worthwhile effort.
Testimonials

The Trusted IT Support of North Carolina

Steven CurvinSteven Curvin ★★★★★ Straight answers and solutions to problems with an appointment that was easy to make, scheduling that was near immediate, friendly service and a reasonable charge. Who could ask for more? I highly recommend their services.Melinda SutherlandMelinda Sutherland ★★★★★ JB and his team have been so helpful in keeping my business and client data secure. I appreciate that they have quick response times, which is so important. I highly recommend Piedmont Technical Experts!Sean PaprockiSean Paprocki ★★★★★ JB is the best! Knowledgable in both hardware and backend/innerworking of networks. We had a power failure cause our network to become impossible to use (VOIP phones had to be rebooted constantly, credit card readers offiline, wifi only). JB worked with us to diagnose and troubleshoot to track down a rogue DNS running off an old wifi router that was still on the network and started causing all the problems, replaced that device, and we were instantly back up and running!Michael GlassMichael Glass ★★★★★ John and Amar are great people they really know what they're doing can't ask for anything better when it comes to my computer systemBen AustinBen Austin ★★★★★ Great service. Knowledgeable and trustworthy staff. I strongly reccomend them!Michele WalkerMichele Walker ★★★★★ After my husband passed, I found myself in the unfortunate position of losing all access to his computer files, which included important information about our home and other important data. I had tried using a popular chain store to recover the files but they were unable to get everything due to the complexity of my husband's computer. A friend referred me to Jonathan who exceeded my expectations. He responded promptly to my initial query and then kept me updated at every step of the process. Not only did he come to my home to pick up the monstrosity of a computer, but he also personally delivered the small hard drive onto which he had transferred all of the files, something I could have easily picked up. Jonathan went above and beyond and I cannot thank him enough. I now have peace of mind with access to all the information I thought I had lost. I would highly recommend Piedmont Technical Experts and will call on them again if needed.Andy PrestonAndy Preston ★★★★★ Piedmont Technocal Experts are just that-technical experts , and they assist you in every way to make you comfortable in their expertise and understanding of your needs! I highly recoomend them!SUNNY MCADAMSSUNNY MCADAMS ★★★★★ If you're looking for a company to help with technical issues regarding printers or computers I would definitely recommend Piedmont Technical Experts. They were quick, very fair with the pricing, and made the whole process so easy. Thank you Mr. Beck!John WrightJohn Wright ★★★★★ I had a hardware issue and these guys handled ordering and installation flawlessly. They also were very good at telling me about updates. I highly recommend using them for IT needs here in greensboroGood StewardGood Steward ★★★★★ Mr. Pete really came through for me at the last minute. The service was professional and prompt. I definitely recommend Piedmont Tech for great tech service. Thank You. Ms. JacksonnTahnema MooreTahnema Moore ★★★★★ Great quality service. I would highly recommend!!Scott EricksonScott Erickson ★★★★★ Blown away by the speed, cost and expertise of these guys. Do not hesitate to give them a call for any technical issues!!chris humphreychris humphrey ★★★★★ Chris HumphreyChris Humphrey ★★★★★ very knowledgeable and helpfulRachel TurnerRachel Turner ★★★★★ Debra RiggsDebra Riggs ★★★★★ Chloe HumphreyChloe Humphrey ★★★★★ Excellent service! Best choice I could’ve made for my company!!!Corporate AccommodationsCorporate Accommodations ★★★★★ The PTE team is very efficient and quick to help whenever we have a problem at the office whether it is big or smallDoug ReeveDoug Reeve ★★★★★ We were experiencing issues with our domain. JB was able to diagnose the problem and even get our domain controllers upgraded without any down time.David WatermanDavid Waterman ★★★★★ Used JB at Piedmont Technical Experts, LLC to purchase a couple gaming computers for my sons for Christmas. JB's attention to details was fantastic. Really helped out with his expertise for questions we didn't even know to ask. Looking forward to the boys having a great Christmas thanks to Piedmont Technical Experts, LLC and JB!Shane BaldorossiShane Baldorossi ★★★★★ Johnathan Beck was super helpful and knowledgeable. His knowledge made repair of the computer so fast. I would recommend them to anyone.Kimberly Exantus-SingletonKimberly Exantus-Singleton ★★★★★ I was in search of a professional computer repair service as my business laptop unexpectedly stopped functioning properly. It was 7 am and my search yielded very few results of related businesses open prior to 10 am. Piedmont Technical Experts was the only one to answer the phone minutes after 8 am and they were able to take my laptop that same morning. Their office is conveniently located on Elm St, downtown Greensboro, and there was plenty of parking available. Jonathan greeted me, took down my information and kept me informed of his progress. I got my laptop back the very next morning, and Jonathan even assisted me with quotes for new equipment. I also plan on using their annual protection service! I was impressed by their reasonable prices, professionalism and reliability. I will definitely use them for all my computer related needs.Greg NGreg N ★★★★★ I’ve been in the IT industry for around 15 years now and I’ve known Jonathan for all of them. He is a highly knowledgable and capable IT professional with many years of experience. His integrity is second to none and he is a very likeable person all around. If you are in need of IT services and do not want to conduct business with the stereotypical, arrogant tech gurus than I would highly recommend Piedmont Technical Experts as an option. I have no doubt that you will find them more than adequate and your working relationship with Jonathan may be far more pleasant than you are accustom to. As an IT Manager for a large organization I would not hesitate to engage PTE for anything should the need arise.Russ PetersRuss Peters ★★★★★ We've had Jonathan from PTE coming in to help us at Image Works Display for a few months now and he has helped us utilize our Microsoft 365 licenses far more efficiently than we had originally been doing. His help has directly led to significant cost savings by eliminating redundant products and licenses that were no longer needed. Jonathan is able to get to the heart of an issue very quickly and explain the best way to correct it in a very "down to earth" way that avoids confusion. I highly recommend giving Piedmont Technical Experts a chance. You won't regret it!Tim HowardTim Howard ★★★★★ Jonathan helped us get our new office technology up and running and made sure we understood it. He really went above and beyond the call of duty.Barbara BeckBarbara Beck ★★★★★ Jon at Piedmont Technical Experts is wonderful. I was lost in a technology quagmire and he was able to show me simply and quickly how to get where I needed to go. He breaks it down so that it's easy to understand - I definitely learned along the way! He has great ideas, has terrific patience, and takes the time to make sure everything is running smoothly. Highly recommend if you need help!Joseph NovaraJoseph Novara ★★★★★ Thank you so much Piedmont Technical Experts! The previous IT company I was working with frustrated me to no end. I felt like I could hardly ever get them on the phone and every time I did, it was a conversation that promised to cost me hundreds of dollars.The time and care Jonathan Beck of PTE has taken with my computer needs has far exceeded anything I could have expected. I feel like I've already saved time and money since making the switch.When I recently gave out the phone number and website to a friend, I told her, PTE are my one and only go to from now on for all things computer and IT related. Thanks so much!!!Patrick O'NealPatrick O'Neal ★★★★★ Jonathan and the team at Piedmont Technical Experts are fantastic! I bought my laptop from them and they have helped with several IT related challenges. The thing that is most important is that they answer the phone when you call and they respond to emails when you send them. If I could give them 6 stars, I would.Tena AntonTena Anton ★★★★★ Jonathan Beck with Piedmont technical experts helped me select the right laptop for my husband. He gave me options & explained the differences in words that I could understand. He guided me in the selection of virus protection as well. I highly recommend Piedmont Technical experts for all your IT needs. Jonathan was fantastic to work with!trina joycetrina joyce ★★★★★ I love my new headphones- Thanks JB!!Jerry SinkJerry Sink ★★★★★ These guys are great! They were able to get us up and going quickly. They were quick to respond and quick to resolve my issue!David VestalDavid Vestal ★★★★★ The folks at Piedmont Technical Experts have been doing this line of work for decades now and it shows! Very knowledgeable and professional. I highly recommend them!Conrad HernandezConrad Hernandez ★★★★★ Working with Piedmont Technical Experts was a great experience! Very professional and personable techs. I would recommend them to anyone!Angela NaylorAngela Naylor ★★★★★ Great Company! We have used them for years and wouldn't use anyone else. They are very quick to respond to any issue we have. Couldn't ask for a better tech company to use.js_loader
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Whether you have a new small business or a growing and thriving company in Greensboro, North Carolina, you can trust our team at Piedmont Technical Experts to keep your business running. Contact us today to learn more about our IT solutions!
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